BUSINESS EXCELLENCE AND MANAGEMENT

ISSN

 

2248-1354 (print)

 

2668-9219 (online)

 

ISSN-L: 2248- 1354

     
 

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Published Papers - Special Issue 2, 2021

Damage and Hope while Living with COVID-19: Back to the Roots of Management to Achieve Business Excellence

Accepted papers will be published on a continuous basis (as soon as accepted) and listed together on this special issue page of the journal.

Final publication date of the Special Issue: October 2021

1. FIRST STRUGGLES OF THE EMERGING DISTANCE LEARNING NECESITY IN ROMANIAN EDUCATIONAL SYSTEM IN THE CONTEXT OF COVID-19

 

RECEIVED: 27.05.2021

REVISED: 29.06.2021

FIRST ONLINE: 02.07.2021

Irina-Miruna RADU

Bucharest University of Economic Studies

Romania

DOI: https://doi.org/10.24818/beman/2021.S.I.2-01

Context: The social context of COVID-19 forced everyone to social distancing. This had an impact on the way people way of living. The education system is no exception. The main “actors” were put in a challenging situation. They were faced with implementing distance learning in an environment that has not been fully prepared for this. Objectives: This paper proposes to investigate the primary education’s “actors” (inspectors, teachers, parents) opinions regarding the Romanian educational system and identify the struggles they faced in the beginning of Covid-19 context. Method: This article uses an analysis of the comments on subjects regarding the transition from the classroom to home, published on platforms related to education to portrait better the context and struggles of implementing online learning in a system not fully prepared. Results: As a result, the paper highlights the struggles of implementing distance learning for primary schools at this moment. Conclusion: This paper highlights the challenges that must be overcome to have an educational system that can support distance learning for young children.

2. VOLUNTEER’S ENGAGEMENT: FACTORS AND METHODS TO INCREASE VOLUNTEER’S PERFORMANCE AND PRODUCTIVITY IN NGOs DURING COVID-19 PANDEMIC (SCOUT ORGANIZATIONS AS A MODEL)

 

RECEIVED: 29.05.2021

REVISED: 29.06.2021

FIRST ONLINE: 02.07.2021

 

Ela ABDULKADIR

Istanbul Sabahattin Zaim University

Turkey

Nicoleta ISAC

Istanbul Sabahattin Zaim University

Turkey

Cosmin DOBRIN

Bucharest University of Economic Studies

Romania

DOI: https://doi.org/10.24818/beman/2021.S.I.2-02

Since the scout movement plays an important role in communities and contributes to the development of young people in many ways, it was necessary to preserve a productive team to keep the scout organization to the right way. Due to the lack of research that carried out in this field, this paper studies the best ways to increase the performance of volunteers in NGOs especially scout organizations during COVID-19. The descriptive research used a cross-sectional design, and the data was collected using quantitative and qualitative research methods. There were conducted 7 online meetings with seven top managers in different scout organizations and analyzed 154 questionnaire responses from volunteers. The results approved the research hypothesis of the positive relationship between McClelland's Human Motivation Theory which is the need for achievement, affiliation, and power, and its impact on the high performance of volunteers during the COVID-19 pandemic. Besides, training, development, enhancing skills and communication are the best ways to motivate volunteers in the team as concluded.

3. EMPIRICAL STUDY ON ALTERNATIVES FOR SAVING AND INVESTING IN THE POST-PANDEMIC PERIOD. CASE STUDY: ROMANIA

 

RECEIVED: 06.07.2021

REVISED: 29.07.2021

FIRST ONLINE: 06.08.2021

 

Alexandru-Mihai BUGHEANU

Bucharest University of Economic Studies

Romania

Ruxandra DINULESCU

Bucharest University of Economic Studies

Romania

Florin PUCHEANU

Bucharest University of Economic Studies

Romania

DOI: https://doi.org/10.24818/beman/2021.S.I.2-03

This paper develops investigations in the field of saving and investing techniques related to the impact of the COVID-19 pandemic on the Romanian trading market. The study focuses particularly on the alternatives for accumulation of money capital which can lead to a positive long-term return.The research aims to investigate the available current services and opportunities in the Romanian investment market and their returns after the pandemic. Towards this objective, the study presents the past returns for several products and the users’ potential risks. Furthermore, an investigation is conducted based on the latest statistics whereas different variants of portfolios are presented. Unlike most of the previous studies, this analysis has a double approach: evaluating viable alternatives depending on several characteristics and simultaneously developing a long-term potential strategy that could be used to ensure the financial future of an individual in the period of the outbreak of the COVID-19 pandemic. This contribution provides an initial analysis of the saving and investing market of Romania before and after the pandemic.

4. ONLINE AND PHYSICAL STORES: DETERMINANT FACTORS INFLUENCING THE PURCHASING DECISION AND CUSTOMER’S SATISFACTION

 

RECEIVED: 02.08.2021

REVISED: 05.08.2021

FIRST ONLINE: 06.08.2021

 

Alina CARAMAN

Bucharest University of Economic Studies

Romania

Maria RACOVIȚA

Bucharest University of Economic Studies

Romania

Ana Alexandra GORA

Bucharest University of Economic Studies

Romania

DOI: https://doi.org/10.24818/beman/2021.S.I.2-04

Over the last 20 years, there have been significant changes in the retail sector, which have been mainly influenced by technological advances, that have radically transformed the customer experience. This research contributes to the enrichment of the existing literature by examining new purchasing trends concerning the transition to the online environment caused by the COVID-19 pandemic. For an in-depth understanding of the topic, five determinants of the purchasing decision were identified: informativeness, social presence, sensory marketing, product type and brand trust. This study researched, using multi-line analysis, how these factors influence the customer degree of satisfaction regarding online and physical stores. The main results show that customer satisfaction is differently influenced by these factors, depending on the type of store, namely online or physical. These findings demonstrate that companies should adopt different business strategies, focusing on sensory marketing in physical stores and brand trust, together with informativeness in the online ones.

 

 

 

 

 

 

 

 

 

 

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