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Published Papers - Special Issue 2, 2021
Damage and Hope while
Living with COVID-19: Back to the Roots of Management to Achieve Business
Excellence
Accepted papers will be published on a continuous basis
(as soon as accepted) and listed together on this special issue page of the
journal.
Final publication date of the Special Issue: October 2021
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1. FIRST
STRUGGLES OF THE EMERGING DISTANCE LEARNING NECESITY IN ROMANIAN
EDUCATIONAL SYSTEM IN THE CONTEXT OF COVID-19
RECEIVED:
27.05.2021
REVISED:
29.06.2021
FIRST ONLINE:
02.07.2021
Irina-Miruna
RADU
Bucharest University of Economic Studies
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-01
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Context: The social context of COVID-19 forced everyone to
social distancing. This had an impact on the way people way of living. The
education system is no exception. The main “actors” were put in a
challenging situation. They were faced with implementing distance learning
in an environment that has not been fully prepared for this. Objectives:
This paper proposes to investigate the primary education’s “actors”
(inspectors, teachers, parents) opinions regarding the Romanian educational
system and identify the struggles they faced in the beginning of Covid-19
context. Method: This article uses an analysis of the comments on subjects
regarding the transition from the classroom to home, published on platforms
related to education to portrait better the context and struggles of
implementing online learning in a system not fully prepared. Results: As a
result, the paper highlights the struggles of implementing distance
learning for primary schools at this moment. Conclusion: This paper
highlights the challenges that must be overcome to have an educational
system that can support distance learning for young children.
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2. VOLUNTEER’S ENGAGEMENT: FACTORS
AND METHODS TO INCREASE VOLUNTEER’S PERFORMANCE AND PRODUCTIVITY IN NGOs
DURING COVID-19 PANDEMIC (SCOUT ORGANIZATIONS AS A MODEL)
RECEIVED:
29.05.2021
REVISED:
29.06.2021
FIRST ONLINE:
02.07.2021
Ela
ABDULKADIR
Istanbul Sabahattin Zaim University
Turkey
Nicoleta
ISAC
Istanbul Sabahattin Zaim University
Turkey
Cosmin
DOBRIN
Bucharest University of Economic Studies
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-02
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Since the scout movement plays an important role in
communities and contributes to the development of young people in many
ways, it was necessary to preserve a productive team to keep the scout
organization to the right way. Due to the lack of research that carried out
in this field, this paper studies the best ways to increase the performance
of volunteers in NGOs especially scout organizations during COVID-19. The
descriptive research used a cross-sectional design, and the data was
collected using quantitative and qualitative research methods. There were
conducted 7 online meetings with seven top managers in different scout
organizations and analyzed 154 questionnaire responses from volunteers. The
results approved the research hypothesis of the positive relationship
between McClelland's Human Motivation Theory which is the need for
achievement, affiliation, and power, and its impact on the high performance
of volunteers during the COVID-19 pandemic. Besides, training, development,
enhancing skills and communication are the best ways to motivate volunteers
in the team as concluded.
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3. EMPIRICAL STUDY ON ALTERNATIVES
FOR SAVING AND INVESTING IN THE POST-PANDEMIC PERIOD. CASE STUDY: ROMANIA
RECEIVED:
06.07.2021
REVISED:
29.07.2021
FIRST ONLINE:
06.08.2021
Alexandru-Mihai
BUGHEANU
Bucharest University of Economic Studies
Romania
Ruxandra
DINULESCU
Bucharest University of Economic Studies
Romania
Florin
PUCHEANU
Bucharest University of Economic Studies
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-03
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This paper develops investigations in the field of saving and
investing techniques related to the impact of the COVID-19 pandemic on the
Romanian trading market. The study focuses particularly on the alternatives
for accumulation of money capital which can lead to a positive long-term
return.The research aims to investigate the available current services and
opportunities in the Romanian investment market and their returns after the
pandemic. Towards this objective, the study presents the past returns for
several products and the users’ potential risks. Furthermore, an
investigation is conducted based on the latest statistics whereas different
variants of portfolios are presented. Unlike most of the previous studies,
this analysis has a double approach: evaluating viable alternatives
depending on several characteristics and simultaneously developing a
long-term potential strategy that could be used to ensure the financial
future of an individual in the period of the outbreak of the COVID-19
pandemic. This contribution provides an initial analysis of the saving and
investing market of Romania before and after the pandemic.
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4. ONLINE AND PHYSICAL
STORES: DETERMINANT FACTORS INFLUENCING THE PURCHASING DECISION AND
CUSTOMER’S SATISFACTION
RECEIVED:
02.08.2021
REVISED:
05.08.2021
FIRST ONLINE:
06.08.2021
Alina
CARAMAN
Bucharest University of Economic Studies
Romania
Maria
RACOVIȚA
Bucharest University of Economic Studies
Romania
Ana
Alexandra GORA
Bucharest University of Economic Studies
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-04
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Over the last 20 years, there have been significant changes
in the retail sector, which have been mainly influenced by technological
advances, that have radically transformed the customer experience. This
research contributes to the enrichment of the existing literature by
examining new purchasing trends concerning the transition to the online
environment caused by the COVID-19 pandemic. For an in-depth understanding
of the topic, five determinants of the purchasing decision were identified:
informativeness, social presence, sensory marketing, product type and brand
trust. This study researched, using multi-line analysis, how these factors
influence the customer degree of satisfaction regarding online and physical
stores. The main results show that customer satisfaction is differently
influenced by these factors, depending on the type of store, namely online
or physical. These findings demonstrate that companies should adopt
different business strategies, focusing on sensory marketing in physical
stores and brand trust, together with informativeness in the online ones.
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5. CUSTOMER SATISFACTION WITH ONLINE FOOD AND GROCERY SHOPPING SERVICE
DURING COVID-19 IN LEBANON
RECEIVED:
19.07.2021
REVISED:
11.09.2021
FIRST ONLINE:
27.09.2021
Layal
HAMADE
Bucharest University of Economic Studies
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-05
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Covid-19 pandemic has changed companies’ strategies to reach
their customers. To combat economic downturns due to quarantines and
worldwide country closures, stores had to establish a new method to satisfy
their customer needs such as adopting online food and grocery ordering and
delivery systems. The aim of this research is to give an overview over food
and grocery online shopping in different countries through secondary data
collection and to analyse Lebanese customers’ food and grocery online
shopping behaviour before and during Covid-19 pandemic through primary data
collection. To assess the Lebanese market and the rate of satisfaction with
food and grocery online ordering and delivery, an online survey was
distributed to 300 participants using random sampling technique. Results
showed that Lebanese customers have increased their food and grocery online
ordering through WhatsApp during Covid-19 pandemic and customers are
satisfied with the overall service quality of delivered food, grocery, and
with delivery time.
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6. QUALITY OF HIGHER EDUCATION ONLINE TRAINING, STUDENT SATISFACTION AND
LOYALTY IN THE CONTEXT OF THE COVID-19 PANDEMIC. A VIETNAMESE PERSPECTIVE
RECEIVED:
23.08.2021
REVISED:
21.09.2021
FIRST ONLINE:
27.09.2021
Thi
Hoai Trinh NGUYEN
Bucharest University of Economic Studies
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-06
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The study aims to test the online training quality scale and
examine the relationship between training quality, satisfaction, and
loyalty of online students. The results of CFA analysis on a survey sample
of 300 online students of public and non-public universities in Hanoi city.
The online training quality scale includes five components: (1) quality of
information systems (2) quality of faculty, (3) effectiveness of online
learning, (4) student satisfaction, and (5) student loyalty. Furthermore,
the results of SEM analysis show that the quality of the information
system, the quality of the lecturers, and the effectiveness of online
learning all have an indirect relationship to loyalty, and directly for
satisfaction, and anthropological factors are time and place of residence
affect learners’ satisfaction.
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7. THE IMPACT OF ONLINE MARKETING IN THE PROMOTION OF UNIVERSITIES IN
THE CONTEXT OF THE COVID-19 HEALTH CRISIS
RECEIVED:
29.09.2021
REVISED:
05.10.2021
FIRST ONLINE:
08.10.2021
Ruxandra-Irina
POPESCU
Bucharest University of Economic Studies
Romania
Ovidiu-Iulian
BUNEA
Bucharest University of Economic Studies
Romania
Georgiana-Alexandra
MEDINȚU
Bucharest University of Economic Studies
Romania
Elena-Cătălina
MAZILU
Bucharest University of Economic Studies
Romania
DOI: https://doi.org/10.24818/beman/2021.S.I.2-07
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Nowadays, social networks have become a habit for most
people, the latter allocating time to check the received messages, view the
published pictures and descriptions, but also the videos. Marketing has
also taken this phenomenon into account. This research paper was conducted
in order to identify the impact that online marketing has had on the
promotion of three prestigious universities in Bucharest (Bucharest
University of Economic Studies, National University of Political and
Administrative Studies and the University of Bucharest) in the context of the
COVID-19 pandemic. The main results highlighted the fact that during
COVID-19 pandemic students use social networks frequently to find out
information about the educational offers provided by universities, but also
to be able to be permanently connected to the activities carried out within
them.
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8. BUCHAREST PUBLIC TRANSPORT: CHALLENGES DURING THE COVID-19 PANDEMIC
RECEIVED:
28.09.2021
REVISED:
17.10.2021
FIRST ONLINE:
23.10.2021
Andreea
Daniela TUDOR
Bucharest University of Economic Studies
Romania
DOI: https://doi.org/10.24818/beman/2021.S.I.2-08
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The COVID-19 pandemic had and it’s still having a big impact
on mobility since the end of 2018, when it started. Public transportation
was already facing issues in all the big metropolitan cities where many
people are in the same space at the same time. If we add the COVID-19
consequences and rules, public transit is the main barrier for community
members to go back to their daily routines being safe and comfortable. This
paper presents the changes in the public transport sector since COVID-19
started and aims to explore the consequences and possible alternatives to
mitigate the impact of the pandemic crisis. As research method I decided to
analyze and summarize numerous primary sources along with the public
transport operators’ official websites. Both quantitative and qualitative
data were used by doing a comprehensive research in ProQuest Central,
Coronavirus Research Database, Elsevier ScienceDirect and Web of Science.
The results suggest that reduction of mobility has been the first measure
to slow the growth of the worldwide COVID-19 cases. However, the transport
limitations don’t have the same impact for all modes of transport, public
transport having one of the most considerable decline so far. In Bucharest,
the public transport operators have imposed safety measures such as mask
wearing, periodic cleaning, transparency and access to the information.
Those aspects are important, but sometimes not sufficient to fight against
the pandemic. What this research does is to come and complete the set of
safety measures focusing on mitigating the spread of the SARS-CoV-2 virus
and increase the safety of the people while using public transport
vehicles.
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9. BUSINESS REVENUE AND JOB RETENTION DURING COVID-19 CRISIS IN
MANUFACTURING SECTOR IN SERBIA
RECEIVED:
28.09.2021
REVISED:
20.10.2021
FIRST ONLINE:
23.10.2021
Ivana
MARINOVIC MATOVIC
PUC Parking Service, Nis
Serbia
Andjela
LAZAREVIC
University of Nis
Serbia
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-09
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Manufacturing companies in the Republic of Serbia had to
react quickly to the changed business conditions during Covid-19 crisis, in
order to adjust their businesses, as well as working conditions to the new
circumstances. Since most of the employees in these companies cannot work
remotely, maintaining production processes was challenged due to the
restrictions imposed by the state and decreased demand for their products.
New dynamic environment influenced differently various segments of
manufacturing companies’ businesses, which affected companies’ business
revenue and number and structure of its employees. This paper investigates
the impact of Covid-19 on the manufacturing companies’ business revenue,
and subsequently their employees and job retention schemes. It further
explores the possibilities of effective crisis management in the Republic
of Serbia, as well as readiness of manufacturing companies’ employees and
management to adapt to the new working environment caused by the Covid-19
pandemic, in order to lessen its impact on the companies’ performance and
profitability.
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10. LIVING AND TEACHING DURING COVID-19: THE DAMAGES AND BENEFITS OF
TELEWORK
RECEIVED:
30.09.2021
REVISED: 26.10.2021
FIRST ONLINE: 31.10.2021
Sorina Ioana MIȘU
Bucharest University of
Economic Studies
Romania
Monica
TRICULESCU
Bucharest University of
Economic Studies
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-10
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The pandemic of COVID-19 represented a turning point for
educational systems across the world, whether we speak of pre-university
systems or university ones. As most of the teaching activities used to
happen within offline contexts, moving almost all the processes in an
online environment represented a huge challenge for everybody. Thousands of
people had to adapt to telework overnight and this situation brought both
opportunities as well as unpleasant changes. Hence, the present paper,
through descriptive research, intends to analyze from the teachers' point
of view, the damages and benefits of telework over the past year and a
half. It is our intention in the present study to highlight thoroughly the
features of telework in the Romanian educational system, along with an
inventory of teachers’ perspectives regarding this change. We assume that
such a study is of great importance as the pandemic is not over yet and we
envision a future in which telework will become a normal part of the
teaching activities. Thereafter, learning from today’s lessons will help us
all build a better tomorrow for teaching the next generations.
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11. INDONESIAN CAPITAL MARKET INVESTORS’ REACTION TO THE EVENTS OF
THE COVID-19 PANDEMIC
RECEIVED:
12.09.2021
REVISED: 21.10.2021
FIRST ONLINE: 31.10.2021
Ani SUMARMI
Universitas Gajayana
Malang, Malang
Indonesia
Dyah
SAWITRI
Universitas Gajayana
Malang, Malang
Indonesia
Umi MUAWANAH
Universitas Gajayana
Malang, Malang
Indonesia
Abdul
HALIM
Universitas Gajayana
Malang, Malang
Indonesia
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-11
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This study aims to analyze which sectors are affected by the
announcement of the first Covid-19 patient and the announcement of the new
normal in terms of abnormal returns, trading volume activity, market
capitalization, and net foreign sell. The samples used were stocks included
in the Kompas 100 index. Data were analyzed using an event study
non-parametric statistical approach to Corrado rank test, Wilcoxon
Sign-Rank test, and statistically parametric paired sample t-test using
Microsoft Excel and SPSS version 26 applications. The results of the study
show that the announcement of the first Covid-19 patient did not have a
significant impact on the average abnormal stock return in all business
sectors. However, on the fifth day after the event, there was a significant
negative abnormal return in all sectors other than the technology sector.
The cyclical consumer sector and the non-cyclical consumer sector were the
most affected with a negative average abnormal return. The non-cyclical
consumer sector also experienced an increase in net foreign sell.
Furthermore, these two sectors experienced a good recovery at the time of
the announcement of the implementation of the new normal policy in terms of
increasing the average transaction volume in the cyclical consumer sector,
and in terms of increasing market capitalization in the non-cyclical
consumer sector. The technology sector was the only sector that was not
significantly affected on the fifth day after the announcement of the first
Covid-19 patient.
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12. IMPACT OF USING INNOVATION ON BUSINESSES DURING THE COVID-19
PANDEMIC
RECEIVED:
09.09.2021
REVISED: 30.10.2021
FIRST ONLINE: 31.10.2021
Soheila
Roshani TAKHTAMESHLOU
Islamic Azad University, Central Tehran Branch,
Tehran
Iran
Alireza
Rastegar ABBASALIZADEH
International Federation of Inventors’ Associations, Geneva
Switzerland
Hossein
Vaezi ASHTIANI
International Federation of Inventors’ Associations,
Geneva
Switzerland
Shadi
SHAFAGHI
Shahid Beheshti University of Medical Sciences,
Tehran
Iran
Fariba
GHORBANI
Shahid Beheshti University of Medical Sciences,
Tehran
Iran
Niusha
ANSARI
Islamic Azad University, Tehran
Iran
Mehdi
GHASEMALIPOUR
University of Tehran, Guilan
Iran
Masoud
SHAFAGHI
International Federation of Inventors' Associations,
Geneva
Switzerland
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-12
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A platform has been created by Innovation in which businesses
have chosen activism and functionalism against being influential and
actionable and they turn any threat into an opportunity by employing an
innovative approach. Since 2019 when the Covid-19 pandemic appeared, besides
the contagious effect, it has influenced worldwide business in different
aspects. It might be interesting that most of the industries and companies
are willing to continue their businesses even after the pandemic with half
of their capacity and teleworking. An epidemic of a disease or a virus is
not a new crisis and over time, developed and underdeveloped countries have
faced this crisis, but some manufacturers and owners have taken advantage
of innovation to turn threats into opportunities in business settings to create
profitability and promote market development of their products and
services. During the Covid-19 pandemic, the need to take advantage of
innovation for stability, durability, and sustainability of businesses is
felt more than ever. In this article, we investigated economic and social
policymaking at public levels compared to the use of innovations and their
consequences. Overtaking business competitors, spreading the culture of
innovation, creating new job opportunities, turning threats into
opportunities, long-term survival of businesses, and creating competitive
advantages encourage business owners to make more use of innovation in
businesses during and after the Covid-19 pandemic.
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13. GAUGING THE REACTIONS TO REMOTE WORKING AT IBM JAPAN DURING THE
PERIOD OF COVID-19
RECEIVED:
11.10.2021
REVISED: 26.10.2021
FIRST ONLINE: 31.10.2021
Kurtz
LAW
Bucharest University of
Economic Studies
Romania
Toru
TAKAHASHI
Bucharest University of
Economic Studies
Romania
Cristian
VLAD
Bucharest University of
Economic Studies
Romania
Kyoko
KOKUSHO
IBM Japan, Tokyo
Japan
Saddam
IQBAL
Babes-Bolyai
University,Cluj Napoca
Romania
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-13
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The Japanese corporate mindset often tends towards a more
conservative stance compared to that of the West. However, Japan has the
most companies with a continuous operation history of
over 200 years, having survived many turbulent times including pandemics
and war. How then, might companies of today learn from Japanese success
cases? Sustainability and longevity are commonly based on the successes
born from past corporate history, but with the COVID-19 pandemic, severe
internal effects, and economic impacts suggests a need for an agility that
most Japanese companies are not familiar with. This research utilizes
modified unstructured focus groups to investigate IBM Japan’s employees’
perceptions of remote working at the during the COVID-19 pandemic.
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14. ANALYSIS OF FINANCIAL DISTRESS DETERMINANTS AND THE ROLE OF
CORPORATE GOVERNANCE FOR RISK MITIGATION ON LISTED INDONESIAN MANUFACTURING
COMPANIES: COVID -19 PANDEMIC
RECEIVED:
25.10.2021
REVISED: 29.10.2021
FIRST ONLINE: 31.10.2021
Jessica
Putri RARASSATI
Swiss German University,
South Tangerang
Indonesia
Yosman
BUSTAMAN
Swiss German University,
South Tangerang
Indonesia
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-14
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The purpose of this research is to examine the impact of
COVID-19 on financial distress; additionally, this paper also analyzes the
link of financial ratio and corporate governance on financial distress.
This study uses panel data regression analysis method to estimate the
relationship between variables. Financial ratios used in this study are
Return on Equity (ROE), Debt to Asset Ratio (DAR) and firm size, meanwhile
several corporate governance measurements that are applied in this research
consist of institutional ownership, commissionaires independent and board
size. The measurement will also be aggregated into its sub-sector which
consists of Consumer Goods Industry (CGI), miscellaneous industry and basic
and chemical industry. It is found that, COVID-19 pandemic statistically
impacted financial distress of manufacturing companies in Indonesia as it
is proven by T-Test and also regression analysis method. The result reveals
that Debt to Asset (DAR) which is the measurement of leverage owned by
company, positively affected financial distress of manufacturing companies
in Indonesia. The greater the leverage, the greater the risk of financial
distress. Despite the discrepancy with previous studies results, the result
shows that the numbers of commissionaires independent on manufacturing
companies in Indonesia pose significant positive effect on financial
distress. Action taken by Chief of Manufacturing companies in Indonesia
during this COVID-19 crisis impact the survival of company. Manufacturing
companies need to mitigate risk by maintaining higher profitability (ROE)
and asset as measured by firm size, lowering debt value. On corporate
governance site, companies need to consider limiting the number of
independent commissionaires leading the company and gaining more
intuitional investor.
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15. RETURN SPILLOVER BETWEEN THE U.S., JAPANESE, AND INDONESIAN STOCK
MARKET DURING COVID-19
RECEIVED:
25.10.2021
REVISED: 29.10.2021
FIRST ONLINE: 31.10.2021
Cynthia
Sari DEWI
Universitas Multimedia Nusantara, Banten
Indonesia
Florentina KURNIASARI
Universitas Multimedia Nusantara, Banten,
Indonesia
Helena DEWI
Universitas Multimedia Nusantara, Banten
Indonesia
Eko ENDARTO
Universitas Multimedia Nusantara, Banten
Indonesia
Nurhuda NIZAR
Universiti Teknologi Mara, Alam Selangor
Malaysia
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-15
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The Covid-19 pandemic brings effects to global stock market.
Information from one country is integrated to the whole world which causes
the return transmission between stock markets. This research investigates
the return spillover effect between the US (S&P 500), Japanese (Nikkei
225), and Indonesian (JCI) stock market during the peak of Covid-19
pandemic period. Data is examined using Eviews version 12 with Granger-causality
test. Results show that S&P 500 and Nikkei 225 indexes influence the
return of JCI, but not the other way around. On top of that, S&P 500
and Nikkei 225 indexes influence each other. Moreover, results also
indicate that information about Covid-19 is integrated between the US,
Japanese, and Indonesian stock market hence affecting the return in JCI.
These findings are useful to investors and policymakers regarding to US and
Japan economic information which can influence return in JCI.
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16. HOTEL CRISIS MANAGEMENT FRAMEWORK: MARKETING STRATEGY IN RESPONSE
TO COVID-19
RECEIVED:
25.10.2021
REVISED: 29.10.2021
FIRST ONLINE: 31.10.2021
Septi Fahmi CHOIRISA
Universitas Multimedia
Nusantara, Tangerang
Indonesia
Ringkar SITUMORANG
Universitas Multimedia
Nusantara, Tangerang
Indonesia
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-16
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The Covid-19 pandemic has struck a crushing blow to the hotel
business, with travel restrictions and virus spreading globally, the Hotel
Industry altering the pandemic situations in crisis management strategy.
This research aims to explore the Hotel Marketing Strategy in Crisis
Management during the Covid-19 pandemic. Give insight into how developed
countries can deal with a significantly extended crisis and recognize the
crucial integrated strategy to survive the pandemic. This study employed a
qualitative method with in-depth interviews with 13 hotel managers, both
operations and management. Data were collected from the early second
quarter to the end of 2020 to investigated the implementation of crisis
management strategy. Crisis Management Framework in Hotel Marketing
Strategy during the Covid-19 pandemic consists of four stages; the crisis
reduction stage, readiness stage, response stage, and recovery stages. Each
of the stages has different strategies in order to adjust the uncertain
circumstance. Following the four phases of crisis management, this study
gives an accurate and current scenario for hotel management to comprehend
the construction of a crisis management plan. It also demonstrates the
processes of crisis management framework analysis for researchers to undertake
further studies in hotel crisis management.
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17. BLUETOOTH LOW ENERGY (BLE) FOR TRACKING AND DATA ANALYTICS
TOWARDS MICE HYBRID VISITORS IN THE NEW NORMAL COVID-19 ERA
RECEIVED:
25.10.2021
REVISED: 29.10.2021
FIRST ONLINE: 31.10.2021
Maulahikmah
GALINIUM
Swiss German University,
Tangerang
Indonesia
Gregorius
FERDINAND
Swiss German University,
Tangerang
Indonesia
Daniel
Amazia DYONDRA
Swiss German University,
Tangerang
Indonesia
Raka
ZUHDI
Swiss German University,
Tangerang
Indonesia
James
PURNAMA
Swiss German University,
Tangerang
Indonesia
I
Eng KHO
Swiss German University,
Tangerang
Indonesia
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-17
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MICE (Meeting, Incentive, Conference, Exhibition) has shown a
significant promise in its industry growth by virtue of its usage in some
Indonesia’s big events, such as the 2018 G20 Summit held in Bali. MICE is
important for seeing the visitors at a different angle, such as having an
insight on the most visited booth of the event, how long the visitors spend
time in one booth, and so on. The need of an application on this research
for tracking visitors will be high especially during this Covid-19
pandemic. Therefore, to support the Indonesia economy recovery for years to
come, especially on the MICE, a visitor tracking application is developed
and tested. The purpose of this research is to develop algorithm for
measuring the distance between visitors and the visitor density of a
certain area in real time. This algorithm is implemented in the MICE
event’s visitor mobile tracking application which uses Internet of Things (IoT) and Big Data Analytics as their foundation to
embrace the new normal. The six BLE Beacons were tested by a testing app
developed using a Javascript framework called React Native. The app is used
to capture the packet broadcasted by the Beacons. The app uses a
third-party library developed by Kontakt.io. In conclusion, among 6 beacons
have been tested, Digoo Bytereal iBeacon BLE 4.0 and DS Beacon V1.0 are the
most versatile and will be used in the next experiments.
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18. THE IMPORTANCE OF ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION
ON WORK PRODUCTIVITY AND INTENTION TO QUIT IN THE COVID 19 PANDEMIC ERA
RECEIVED:
25.10.2021
REVISED: 29.10.2021
FIRST ONLINE: 31.10.2021
Siwi Dyah RATNASARI
STIE Malangkucecwara, Malang
Indonesia
DOI:
https://doi.org/10.24818/beman/2021.S.I.2-18
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The purpose of this study was to determine the effect of: 1)
Organizational commitment to intention to quit. 2) Organizational
commitment to productivity. 3) Job satisfaction on productivity. 4) Job
satisfaction on intention to quit. 5) Work productivity on intention to
quit. This research methodology uses a quantitative approach with a survey
method. Employees of PT. Johnson & Johnson Indonesia, especially in the
Medical Department, became the research population of 70 people throughout
Indonesia. The number of samples was 60 people who were taken using the
Slovin method. 60 questionnaires were distributed, 46 questionnaires
deserved to be analyzed. Path analysis is used as a data analysis
technique. The results of this study are: 1) Organizational commitment has
a significant negative effect on intention to quit. 2) Organizational
commitment has a significant positive effect on work productivity. 3) Job
satisfaction has a significant positive effect on work productivity. 4) Job
satisfaction has no effect on intention to quit. 5. Work productivity has a
significant negative effect on intention to quit. The limitation of the
research is the distribution of the questionnaire using the Google form so
that it is possible to miss the information obtained. Contribution: This
research provides a discourse to PT Johnson & Johnson Indonesia
especially in the Medical Department that in this pandemic era employees
have no intention of moving to another organization because of their high
commitment even though they are actually not satisfied with the salary they
receive, even though they have the opportunity.
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