BUSINESS EXCELLENCE AND MANAGEMENT

ISSN

2248-1354 (print)

2668-9219 (online)

ISSN-L: 2248- 1354

 

1. THE ANALYSIS OF THE MAIN STRENGTHS AND WEAKNESSES OF ROMANIAN FIRMS’ MANAGEMENT Ion POPA Simona-Cătălina ŞTEFAN The Bucharest University of Economic Studies, Bucharest Romania

The aim of this paper is to highlight the main strengths and weaknesses of the Romanian firms' management and the manner in which the key stakeholders relate to them. Our study is based on a research conducted during of year 2014, by applying a survey to two categories of respondents: on the one hand teachers, researchers and consultants and on the other managers and specialists of companies. Those two categories of respondents were chosen because it was considered to be directly involved and therefore having the most relevant information on analyzed phenomena. The research confirms that the vision regarding the strengths and weaknesses of the Romanian firms' management do not vary significantly among the different categories of respondents. At the same time, the strengths and weaknesses identified represent essential premises in establishing certain measures, proposals and directions to improve the performances and effectiveness of the Romanian firms. ...

2. THE USAGE OF SYSTEM DYNAMICS IN STRATEGIC AND OPERATIONAL DECISIONS IN THE FINANCIAL SECTOR   Nicoleta Liliana ROBU The Bucharest University of Economic Studies, Bucharest Romania

This paper proposes an additional technique in the decision-making process in the financial sector – the application of the system dynamics method in strategic and operational decisions. The applicability of this method is substantiated by an analysis of its relevance for the financial sector, the analysis of opinions of 35 experts (primary research through direct interviews and surveys), and by exploring its usage through two case studies, and the evaluation of the insight obtained and its benefits for an organization in the financial sector. Decision-making is a fundamental component of strategic and operational management; it requires the ability to interpret and act on feedback quickly. System dynamics is a way of studying complex systems to understand their behavior and decisions outcomes. ...

3. STRATEGIC APPROACH TO HUMAN RESOURCES IN UNIVERSITIES Asser KHAMIS The Bucharest University of Economic Studies, Bucharest Romania

The first step in creating an effective staff evaluation is to determine why you want to assess your employees. These reasons may be to determine the basis for changes in compensation or position within the company, to determine if the employee is in training period and makes appropriate progresses, to determine if an employee correspond or not to the workplace, etc. Knowing the purpose of the evaluation is important because each goal has a set of objectives and tools. ...

4. THE CAPITAL STRUCTURE DETERMINANTS IN TRADE OF SERBIA Radojko LUKIC University of Belgrade, Belgrade Serbia

In order to efficiently manage and optimize the capital structure, as a function of achieving the goal performance of the company, it is necessary to know its determinants. There are general and determinants specific to the nature of each company. This paper explores the determinants of capital structure in trading companies in Serbia. In that context internal determinants of the capital structure in trade of Serbia for the period 2008-2013 are specially researched. Their positive and negative effects are important for optimizing the capital structure, as significant determinant, in order to achieve the targeted total performance of the trade in Serbia in the future. ...

5. FOREIGN CAPITAL, LABOR MARKETS AND EFFICIENCY EFFECTS. A CASE STUDY OF A SMALL OPEN ECONOMY Mico APOSTOLOV Goce Delcev University of Stip, Stip Macedonia

In Southeast Europe, as in most developing regions, governments offer significant incentives to attract inward investment in expectation to narrow performance gaps between foreign and domestic firms. Hence, this is usually motivated by the prospect of spillover benefits to augment the primary benefits of the national income from new investment. This paper focuses on foreign direct investments and therefore foreign capital movements, labor markets and potential efficiency effects, through a case study of Macedonia. Using macroeconomic and firm-level data, we identify whether foreign ownership can bring about higher efficiency effects. By reviewing possible impact of foreign direct investments induced efficiency effects, we develop comprehensive evaluation on probable positive outcomes on enterprise restructuring due to change of ownership and corporate governance, shifts in labor market and impact on gross domestic product. Further, results give indication that there are good grounds for further development of foreign direct investment policies to facilitate positive and upward climb of this developing economy. ...

6. INDIAN CUSTOMERS AND RETAILERS PERCEPTION TOWARDS CELLULAR SERVICE PROVIDERS WITH SPECIAL REFERENCE TO BSNL Suraj Kushe SHEKHAR VIT University, Vellore India

The present study examines the perception of Indian customers and retailers towards cellular service providers. The study which was conducted in a South Indian state revealed that Bharat Sanchar Nigam Limited (BSNL) accounted for majority of the market share. Customers and retailers were satisfied with BSNL’s tariff plans. However they were unhappy with BSNL’s service. Even though the tariffs of the private players like Idea, Vodafone etc. were higher, they offered better service to the consumers and retailers as compared to BSNL. The study further gives suggestions to the giant conglomerate BSNL to improve customer service, strategies for customer retention, strategies to handle customers complaints and strategies to win back customers and retailers confidence. ...

7. IMPROVING PUBLIC HEALTH AND ENVIRONMENT THROUGH PLASTIC WASTE MANAGEMENT IN MUMBAI METROPOLITAN REGION Sanjay RODE University of Mumbai, Mumbai India

The Mumbai Metropolitan Region is growing in terms of population, industry, educational and commercial units. The daily requirements of commodities and services by all units have increased fast. Plastic is used extensively for packing, protection and service of various commodities. The use of plastic is much higher by industry and households in region. In Brihan Mumbai Municipal Corporation, the density of population is higher. The concentration of small and large industries is more. Therefore the plastic use is much higher for different purposes. It leads to more waste of plastic. In Ulhasnagar Municipal Corporation, the population and industrial units are less. Therefore plastic waste is less generated. Theaters are generating less plastic waste in metropolitan region. The Brihan Mumbai Municipal Corporation (BMC) and municipal corporations in Thane district will continuously generate more plastic waste in future. The tobit regression model shows that plastic waste is positively co-related and statistically significant with pollution and industry in region. Therefore the comprehensive policies are required to reduce plastic waste. This is because plastic waste is affecting on the health of human being. It also affects negatively on soil, air and water. Plastic waste is also affecting on marine resources that is birds, fish and other micro-organism. The entire food supply chain gets affected due to plastic waste. The water logging is common due to plastic waste in region. Plastic is allowed to flow with rain water. It chock ups the drainage system and it becomes the ground for mosquitoes. It further leads to dengue, malaria and other diseases in region. Many people die due to seasonal diseases in region. Therefore all the municipal corporations must sensitize people to segregate plastic waste in house. Municipal corporations must collect plastic in separate bins and process it. The long term effects are much severe in region. The plastic and e-waste can be utilized for road construction in region. All the policies will certainly help to reduce the plastic waste in region. It will also help to maintain the clean environment in region. ...

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