BUSINESS EXCELLENCE AND MANAGEMENT

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2248-1354 (print)

 

2668-9219 (online)

 

ISSN-L: 2248- 1354

 

 

 

 

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Volume 13, Issue 3, September 2023

 

1. SUPPLIER SELECTION PRACTICES AND SUPPLY CHAIN PERFORMANCE OF COUNTY REFERRAL HOSPITALS IN KENYA

 

James Amere OWICH

Masinde Muliro University of Science and Technology

Kenya

Jackline Akoth ODERO

Masinde Muliro University of Science and Technology

Kenya

 

DOI: https://doi.org/10.24818/beman/2023.13.3-01

The study examined the effect of supplier selection practices on supply chain performance of county referral hospitals in Kenya. Descriptive survey design was utilized. Both stratified random and simple random techniques were used in the selection of 81 respondents. For data collection close ended questionnaires and an interview schedule was used. Data was analyzed using descriptive statistics which entailed frequency and percentage and also using inferential statistics whereby simple linear regression was utilized. Findings revealed that supplier selection practices positively and significantly impacted on the supply chain performance. The study concludes that supplier selection practices can be a strategic organizational weapon which may be used to achieve supply chain performance. The study recommends for supply chain managers in county referral hospitals to take into consideration supplier evaluation and supplier certification as aspects of supplier selection as this may enhance supply chain performance.

2. CONSEQUENCES OF FAILURE AND CHALLENGES OF SMALL BUSINESS IN SOUTH AFRICA: A THEORETICAL REVIEW

 

Ikenna Franklin EZE

Walter Sisulu University, Mthatha

South Africa

Thobekani LOSE

Walter Sisulu University, Mthatha

South Africa

 

 

DOI: https://doi.org/10.24818/beman/2023.13.3-02

In most nations, small businesses are viewed as vital to economic advancement. These smaller businesses can take advantage of environmental opportunities more effectively than huge corporations since they are more adaptable. Nevertheless, in the course of their activity, they also face numerous challenges. The study aimed to look at the challenges faced by Small businesses in South Africa and the consequences of small business failure within the country. The study also made recommendations on how to sustain these small businesses. This paper was written by employing a descriptive literature review. The descriptive literature review approach is an organised process that seeks out, collects, and evaluates published works in a specific area to identify any discernible patterns or trends. Every SME failure situation ought to be reviewed as a unique case and treated on its merit. Consequently, the success of small businesses would be found in the reverse of these elements, namely, entrepreneur capacity, enterprise competitiveness, and environmental conduciveness.

3. INTERROGATING ORGANISATIONAL DEVIANCE THROUGH A CORPORATE GOVERNANCE LENS

Joseph ZUVA

Catholic University of Zimbabwe, Harare

Zimbabwe

Tranos ZUVA

Vaal University of Technology, Vanderbijlpark

South Africa

Pinias CHIKUVADZE

University of the Free State, Bloemfontein

South Africa

 

DOI: https://doi.org/10.24818/beman/2023.13.3-03

This study sought to interrogate the root causes of deviance in organisations through a corporate governance lens. In this context, corporate governance practices form the lens through which deviant behaviours are interrogated, with the view establish how organisations have failed to prevent these instances. To accomplish the requirements of the above issue qualitative systematic review was conducted to relevant sources covering organisational deviance. Thus, 80 papers were obtained from databases: Web of Science, Scopus, and Google Scholar, with 50 of them meeting the inclusion criteria. From the analysed and discussed data from the selected sources, it was revealed that deviant acts (i.e., political deviance, production deviance, property deviance, etc.), occurs as a result of a delict of the corporate governance systems. In this context, these acts of deviance were mostly caused by a lack of employee motivation, a lack of employee recognition, involvement, and limited participation in decision-making activities. From the analysed and discusses data it can be concluded that the existence of weak corporate governance practices was considered as having an influence on organisational deviance. Based on the above findings, we recommend the adoption of best corporate governance practices premised on increased communication between key stakeholders and getting buy-in from them in operational processes.

 

4. THE EFFECT OF WORKPLACE FUN ON TURNOVER INTENTION: THE MEDIATING IMPACT OF JOB SATISFACTION  

Sahar ALAYLI

Beirut Arab University

 Lebanon

 

DOI: https://doi.org/10.24818/beman/2023.13.3-04

This paper aims to investigate the effect of fun activities on employee turnover at Thailand institutions. The study uses Google Forms to distribute its questions, adhering to a quantitative methodology. In total, 350 respondents filled out the survey. The data was first analyzed using the coding technique, and then “quantized” data was analyzed using SPSS software and AMOS to construct the structural equation model to study the mediating impact of job satisfaction and commitment on the relationship between workplace fun and turnover. The findings demonstrate that workplace fun can help attain organizational goals by increasing the level of engagement and decreasing turnover. The findings also showed that commitment and job satisfaction tend to play an important role as mediators between workplace fun and turnover. The findings emphasize the need to adopt workplace fun activities and highlight the relevance of implementing such activities and their benefits on the employees’ total productivity, as well as the many methods of using such activities in the workplace. The findings assist managers in creating a fun work environment that enhances employee engagement, which in return will help organizations attain their goals.  

 

5. DIGITAL TRANSFORMATION TECHNOLOGY AND ITS IMPACT ON ACHIEVING SUSTAINABLE COMPETITIVE ADVANTAGE FOR BANKS: AN EXPLORATORY STUDY

Hasan Hadi Khawo RADI

Al-Furat Al-Awsat Technical University - Technical Institute of Karbala

Iraq

 

DOI: https://doi.org/10.24818/beman/2023.13.3-05

The main purpose of this exploratory research is to study the digital transformation technology and achieve the achieving sustainable competitive advantage in Iraq in banking sector from an employee's point of view and to analyze them accordingly. Given that maintaining a sustainable competitive advantage is now one of the requirements for any bank to continue operating, particularly in light of the information revolution and the ongoing technological advancements known to affect all areas of the economy, including banking, banks have invested in the so-called digital transformation of banking services, and to show this, it has adopted a number of measures. Deductive reasoning is used in the study of the theoretical side, while inductive reasoning is represented by a questionnaire form to improve the practical side, which is represented by a case study of a sample of bank employees in the Iraq. The research has produced a number of findings, the most significant of which are: utilizing digital transformation technologies in banking, the research sample banks increased productivity and encouraged staff and management to take on new duties that would improve and build performance efficiency; additionally, the research sample banks are sufficiently aware of the extent to which sustainable competitive advantage helps them to achieve their long-term objectives, this demonstrates that it is interested in sustainable competitive advantage's dimensions. While the research gave a list of suggestions that would support digital transformation in banks generally, these included: improving the usability and promotion of the electronic programs via which the service is provided, as well as attaching more detailed instructions for use; examining the successes of the top banks in using digital transformation technology to deliver and manage services in a way that enhances bank performance to carry out their duties effectively.

 

6. COMPLIANCE OF LARGE-SCALE MINING COMPANIES TO REGULATORY FRAMEWORK FOR SUSTAINABLE MINING: A CASE OF BUZWAGI GOLD MINE, KAHAMA DISTRICT, TANZANIA

Willy MALIGANYA

Mwalimu Nyerere Memorial Academy, Dar es Salaam

Tanzania

Kenneth M. K. BENGESI

Sokoine University of Agriculture, Chuo Kikuu, Morogoro

Tanzania

 

DOI: https://doi.org/10.24818/beman/2023.13.3-06

The mining sector in most developing countries including Tanzania has become an important sector for the economy. However, the sector still faces many challenges to realize its full potential. This paper assesses whether mining companies complied with the regulatory framework of the mining sector based on community perspectives in Kahama District. A total of 215 households were sampled for the study based on Bailey’s method using a sampling per cent of 9.3%. Within villages, respondents were selected using simple random sampling technique. Data were collected using questionnaire, focus group discussions, observations and document reviews. While content analysis was used to analyse primary qualitative data, factor analysis was employed to reduce variables which were then analyzed to find extent of compliance of large-scale mining companies with regulatory framework for sustainable mining, and documentary review was used to analyse secondary data. The findings show that consultation for views on issues, publication of anticipated effects and benefits in communities were positively attained by the mining companies. However, mining companies’ operations to a large extent have negatively affected the qualities of water, soil, air and use of the available resources within operation areas. The paper concludes that although large mining companies are required in Tanzania, addressing the existing challenges would lead to achieving sustainable mining practices.

 

7. BOOK REVIEW: COMMUNISM AND CULTURE. AN INTRODUCTION by Radu STERN and Vladimir TISMĂNEANU

 

Ana SCALCĂU

Colegiul Național Bănățean, Timișoara

Romania

 

DOI: https://doi.org/10.24818/beman/2023.13.3-07

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