BUSINESS EXCELLENCE AND MANAGEMENT

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2248-1354 (print)

 

2668-9219 (online)

 

ISSN-L: 2248- 1354

 

 

 

 

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Volume 11, Issue 3, September 2021

 

1. THE ROLE OF E-TRAINING, CAREER DEVELOPMENT, AND EMPLOYEE RESILIENCE IN INCREASING EMPLOYEE PRODUCTIVITY IN INDONESIAN STATE-OWNED ENTERPRISES

 

Nadira Nurul Janna

Universitas Negeri Jakarta, Jakarta 

Indonesia

Christian Wiradendi Wolor

Universitas Negeri Jakarta, Jakarta 

Indonesia

Usep Suhud

Universitas Negeri Jakarta, Jakarta 

Indonesia

 

DOI: https://doi.org/10.24818/beman/2021.11.3-01

This study analyzes the effect of e-training, career development, and employee resilience on employee productivity of State-Owned Enterprises for Survey Services in Indonesia. The sample in this study were employees of one of the State-Owned Enterprises for Survey Services. The sampling technique used is purposive sampling with a valid response of 270 respondents. The research method used is quantitative. Data was collected by distributing questionnaires using a five-point Likert scale. Data were analyzed using exploratory factor analysis and Structural Equation Modeling (SEM) using Amos 24. The results showed that e-training and career development had a significant positive effect on employee resilience. Career development and employee resilience had a significant positive effect on employee productivity. In contrast, e-training does not affect employee productivity. The results of this study provide useful implications for policymakers to determine company strategies related to e-training, career development, and employee resilience to increase employee productivity.

2. FACTORS AFFECTING THE TUITION FEE POLICY OF PUBLIC HIGHER EDUCATION

 

Nguyen Thi Hoai Trinh

Bucharest University of Economic Studies

Romania

 

 

DOI: https://doi.org/10.24818/beman/2021.11.3-02

The purpose of this study is to clarify the factors affecting the student's expected tuition fees in the context that most public universities in Vietnam are not financially self-sufficient, given the relatively limited state budget. That is why public universities are interested in the expected tuition fees of students so that they can change their policies accordingly in allocating available resources. Enhance its competitive position with universities with similar tuition fees. This competition contributes to improving the quality of the whole higher education system. The study identifies the factors affecting the tuition policies in public higher education through the quantitative research method by analyzing questionnaires collected from 250 students from 6 public universities in Vietnam. The results show that the factors affecting tuition fees of public higher education in Vietnam are: (1) Lecturers (L), (2) Curriculums (Cr), (3) Student skills (Ss), (4) Teaching methods (Tm), (5) Facilities (F), (6) Curriculums content (Cc), (7) Course structure (Cs). Based on research results, the study also proposes solutions to improve tuition policies to support learners at public universities in Vietnam.

3. BEIRUT EXPLOSION AND CEDRE IMPLEMENTATION: THE LAST OPPORTUNITY FOR EFFECTIVE CORPORATE AND PUBLIC GOVERNANCE

 

Charbel El Ammar

Bucharest University of Economic Studies

Romania

Wissam El Hajj

Bucharest University of Economic Studies

Romania

Abdo Kataya

Bucharest University of Economic Studies

Romania

 

DOI: https://doi.org/10.24818/beman/2021.11.3-03

In any nation across the world, effective governance involves improving the lives of all, providing value for new generations, consistent allocation of duties and functions, accountable decisions, providing quality of information, transparency and responsibility, good performance, a strong legal system, and above all developing sustainability on all levels. Governance is rooted and established based on the collaboration and coordination among nation’s governments, organizations, and people. The sluggishness in setting such governance goals as well as the incapability of many governments, like the Lebanese one, to develop and execute adequate legislative and institutional initiatives coupled with the absence of corporate governance knowledge, given that organizations remain connected to their elderly conventional method to manage their businesses that are based on nepotism, corruption legislation, and sectarian distribution, represent a crucial challenge for any reform and good governance endeavor. This paper aims to approach the need for Lebanon to reconsider new governance strategy and organizational and institutional reforms, especially, in conjunction with the severe economic crisis facing the country, the explosion of the port of Beirut on August 4, 2020, and the awaiting implementation of CEDRE project. The analysis revealed that moving to a new perspective in a complicated social and political environment, like Lebanon, involves multiple aspects. As a result, an in-depth implementation of a New Lebanese Public Governance in Lebanon along with political stabilization must lead to a progressive structural administrative reform and change which will also contribute to boosting confidence with the international community and speed up the international financial donation and support that will help Lebanon to heal its wounds and rise again. The defiance is to figure out if this could be another lost opportunity.

 

4. AUDIT COMMITTEE CAPABILITIES AND INTERNET FINANCIAL REPORTING OF LISTED FINANCIAL FIRMS IN NIGERIA

 

Johnson Kolawole Olowookere

Department of Accounting, Osun State University, Osun State

Nigeria

Tirimisiyu Kunle Lasisi

Department of Accounting, Federal University of Lafia, Lafia, Nasarawa State

Nigeria

 

DOI: https://doi.org/10.24818/beman/2021.11.3-04

The aim of this research is to look into the impact of audit committee capabilities and internet financial reporting on Nigerian listed financial firms. For this study, a correlation research design was used. All fifty-two (52) financial firms listed on the Nigerian Stock Exchange as of April 2020 make up the study's population. A total of 44 financial firms listed on the Nigeria Stock Exchange were sampled using a judgemental sampling process. Secondary data for measuring internet financial reporting transparency was extracted from the investor relations sections of each sample firm's corporate website, while secondary data for measuring audit committee capabilities came from the non-financial information section of the sampled firms' annual reports for a five-year period spanning the 2014 to 2018 financial years. The researchers used a pool of ordinary linear regressions to analyse the results. The validity of statistical inferences was tested using a diagnostic test. The study's results reveal that audit committee operation and competency have a significant positive relationship with internet financial reporting. Meanwhile, there is no connection between audit committee independence and audit committee size and internet financial reporting. As a result, the study suggests that regulators allow businesses to disclose financial details through their websites. A series of lectures or workshops should be held to inform the board and management about how the implementation of internet financial reporting will draw in more shareholders, increase transparency, and save money, according to the analysis. This study is restricted to only listed financial firms in Nigeria. Therefore, the findings of this study cannot be generalised. Because this study is limited to listed financial firms in Nigeria, future research can be expanded to other business sectors.

 

5. APPLICATION OF ELECTRE METHOD IN PERFORMANCE ANALYSIS OF FOOD RETAILERS IN SERBIA

 

Radojko Lukic

Faculty of Economics, University of Belgrade

Serbia

 

DOI: https://doi.org/10.24818/beman/2021.11.3-05

Various methods of multicriteria optimization have been developed and have recently been widely applied in trade. With this in mind, this paper investigates the performance of food retailers in Serbia based on the ELECTRE method. The goal and purpose of researching the efficiency problems of leading food retailers using the ELECTRE method is to see as realistically as possible their position on the food market in Serbia in order to improve in the future by more efficient control of critical factors and implementation of relevant measures. In addition to the challenges, topicality, significance and complexity, the reasons for researching the given problem in this paper are reflected in that. In addition, by applying the ELECTRE method, more realistic results are obtained in relation to the ratio analysis, especially in combination with other methods of multicriteria analysis (TOPSIS, AHP, ARAS and others). The results of the research show that Delhaize Serbia is the best company in terms of performance. This is the result of Delhaize Serbia's good position in the retail market in Serbia. It applies new business models (private label, sales of organic products, multi-channel sales - stores and electronic). It applies modern concepts of cost management, sales, assets, capital, customers, product categories and profit. In addition to all that, the digitalization of the entire business is at a high level. These and other factors have positively influenced its good positioning on the retail food market in Serbia.

 

6. PLUMMETING CONSUMERS' BRAND SWITCHING BEHAVIOUR USING A HOLISTIC PRODUCT STRATEGY IN THE ZIMBABWEAN COLA INDUSTRY

 

Forbes Makudza

Business Management Department, Manicaland State University of Applied Sciences

Zimbabwe

Gratitude Tasara

Department of Finance and Marketing, Solusi University, Bulawayo

 Zimbabwe

Gibson Muridzi

Business Management Department, Manicaland State University of Applied Sciences

 Zimbabwe

 

DOI: https://doi.org/10.24818/beman/2021.11.3-06

The study was driven by the need to elevate consumers’ switching costs so as to minimise consumer churning behaviour. The purpose of this study was to examine the effect of the product strategy on consumers’ brand switching intention behaviour. A marketing orientation of managing a product from a holistic approach was adopted and that was informed by previous theoretical modelling. The study followed a quantitative approach in the cola industry in Zimbabwe. Data was collected using questionnaires from a sample size of 432 respondents. Structural Equation Modeling (SEM) - Amos Graphics was used to analyse data. The study confirmed that a holistic approach to product strategy is statistically significant in minimising churning behaviour of customers. Product availability and product quality were inversely influencing behavioural intention to switch brands whilst product price recorded a significant positive impact. Product range had an insignificant association with consumer attrition. The study concluded that consumers’ switching behaviour can be managed through a well implemented product strategy. To plummet brand switching behaviour, the study recommends effective product pricing, effective product distribution and improvements in product quality.

 

7. CAREER GROWTH AND DEVELOPMENT: ROLE OF CONTINUING EDUCATION AMONG TEACHERS

 

Priyanka Bhaskar

Doon Business School, Dehradun, Uttarakhand

India

Padmalosani Dayalan

University of Technology and Applied Sciences, Ibra

Oman

 

DOI: https://doi.org/10.24818/beman/2021.11.3-07

This paper aims to highlight the role of continuing education among the teachers of India. The study identifies factors which influence teachers in Higher education institutions (HEI) for continuing education. The paper also explores the impact of continuing education on career growth and development. A systematic survey was conducted among the teachers in Higher education institutions of Uttarakhand, India. Factor analysis is used to identify the important factors that influence teachers to enrol for continuing education. SPSS and AMOS are used to analyse the data. The findings of the study indicate that factors like time, financial support, job opportunities, knowledge, skills, and abilities play a detrimental role among teachers for continuing education. This study also reveals that continuing education has a positive impact on career growth and development of teachers. Continuing education helps the teachers to explore better career opportunities, provides job security, salary increment, and promotion which contributes to their professional growth and personality development. Continuing education in teachers demonstrates a significant role in the development of interpersonal skills, technical skills and inculcates self-confidence that contributes to their personal growth. The importance of paper increases amidst the COVID19 pandemic and the launch of the National Education Policy in India, as the paper will provide support to the Higher education institutes and Government to frame policies and strategies to imbibe continuing education as an integral part of the education system. The paper by enumerating its benefits, motivates the teachers to enhance their qualifications and enhance their future prospects.

 

 

 

 

 

 

 

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