BUSINESS EXCELLENCE AND MANAGEMENT

ISSN

2248-1354 (print)

2668-9219 (online)

ISSN-L: 2248- 1354

 

1. EMPLOYEES’ COMPETENCE AND BUSINESS PERFORMANCE: A STUDY OF SELECTED HOTELS IN KEFFI   Salim Muhammad OGAJI Department of Accounting and Business Administration, Federal University Kashere Gombe State-Nigeria DOI:https://doi.org/10.24818/beman/2019.9.4-01

Differential quality in services rendered by hotels at different occasions have left many customers unhappy and also not wanting to return to such hotels again. Since employees’ performances translate to that of the firm, this study therefore sought to examine the effect of employees’ competence on performance of selected hotels in Keffi. Five (5) hotels were purposively selected and a questionnaire were issued to a total of one hundred and five (105) employees of selected hotels. Date were analyzed using correlation and simple regression analysis with the aid of STATA13 software. The study found a positive relationship between competence and firms’ performance. Also, the study found employees’ competence to have positive and significant effect on performance of selected hotels and hence the study recommended that management of hotels should adopt the on-the-job training and also job rotation training methods so as to equip employees with required competence to perform at whichever unit they may find themselves...

2. THE VALUE OF THE NEW BUSINESSES FROM THE DIGITAL ECONOMY: CASE STUDY FROM E-COMMERCE   Mădălina Viorica MANU The Bucharest University of Economic Studies, Bucharest Romania Ilie VASILE The Bucharest University of Economic Studies, Bucharest Romania DOI:https://doi.org/10.24818/beman/2019.9.4-02

This paper aims to challenge the conventional wisdom in finance by studying the success factors of the development of unicorn companies as the most successful and fastest-growing start-ups/ established firms. Romania is now on the map of the International Unicorn Club, with two young Unicorns in technology, since 2018. The purpose of the paper is to analyze mergers and acquisitions and companies valued more than $1B. The research questions to be answered are: What is the value of control in mergers and acquisitions? Why the initial estimates of a company’s value can be very wrong? The market approach in this research allows the readers understand the context of the phenomena analyzed and the information on comparable transactions. The work to be discussed in the paper is the importance of choosing one valuable objective of the company, in the context of the theory of the value maximization as the single important objective of a company. The model of enterprise value for listed companies should encompass a market variable, such as the value of financing a sector gets and the ownership (control) variable...

3. COMMUNICATION, CHRONEMICS, SILENCE LANGUAGE   Florentina Pîrjol West University of Timisoara, Timisoara Romania Daiana-Elena Ionesc West University of Timisoara, Timisoara Romania DOI:https://doi.org/10.24818/beman/2019.9.4-03

The communication exists whenever a social entity can affect another and alter its reactions by transmitting information not by direct action. The word communication has a very broad meaning; it encompasses all the processes whereby a spirit can affect another spirit. Obviously, it includes not only written or spoken language, but also music, visual arts, theatre, ballet and, in fact, all human behaviors. Communication is the result of a relationship, regardless of the period related to the relationship. This form of relationship is built from the first contact, from a first impression, thus evolving through words chosen on the basis of reason or emotion, which can be decisive in this regard...

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