BUSINESS EXCELLENCE AND MANAGEMENT

ISSN

 

2248-1354 (print)

 

2668-9219 (online)

 

ISSN-L: 2248- 1354

     
 

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Volume 10, Issue 1, March 2020

 

1. WOMEN IN LEADERSHIP: GENDER PERSONALITY TRAITS AND SKILLS

 

Jaber ABDALLAH

The Bucharest University of Economic Studies, Bucharest

Romania

Siham JIBAI

The Bucharest University of Economic Studies, Bucharest

Romania

The relevance of the present paper is the set of assessments and analysis of the existing situation regarding the positioning of women in the structures of power and responsibility. Our current approach is based on the analysis of the women's manager profile and the leadership styles adopted by women. Based on an extensive literature review of the articles, books and the research undertaken to date, the article presents a series of differences that appear between a business woman and a business man. It also includes a characterization of the main obstacles a woman has to overcome in an organization and provides solutions for promoting more women in management positions. By investigating personality traits, we wanted to show that leadership skills are not the focus of a single gender. There is more and more evidence that achieving a gender balance and varied and diverse management teams proportionate to all levels in a hierarchy will automatically produce positive results, which will only bring performances to organizations.

2. OBSTRUCTIONS TO JOB SATISFACTION: VOICES OF SMALL TO MEDIUM ENTERPRISE EMPLOYEES IN THE MANUFACTURING INDUSTRY IN ZIMBABWE

 

Takupiwa NYANGA

Julius Nyerere School of Social Sciences, Great Zimbabwe University, Masvingo

Zimbabwe 

Rosemary SIBANDA

University of KwaZulu- Natal, Durban

South Africa

Jan KRUGER

School of Business Leadership, University of South Africa, Pretoria

South Africa

The purpose of this study was to investigate job satisfaction problems faced by employees in Manufacturing Small to Medium Enterprises (MSMEs). A qualitative research methodology was utilized to carry out the study. Interviews were conducted on 50 participants who were selected from MSMEs in Masvingo urban. Thematic data analysis method was employed to analyze data. The study established that job satisfaction among MSMEs employees was extremely low and needed to be addressed as prompt as possible so as to reduce its negative ramifications to MSMEs. MSMEsí poor financial performance, operating in distressed economic environment, failure by management to develop strategies of propelling employee satisfaction, unitary approach to labor relations, social problems, failure to develop a safe and secure work environment were some of the impediments to job satisfaction. The study concluded that job satisfaction challenges are some of the key issues that need to be addressed since they directly affect organizational performance and growth.

3. ASSESING THE BUCHARESTíS PUBLIC TRANSPORT NETWORK BY USING THE QUALITY FUNCTION DEPLOYMENT TOOL

 

Ruxandra DINULESCU 

The Bucharest University of Economic Studies, Bucharest

Romania

Alexandru-Mihai BUGHEANU

The Bucharest University of Economic Studies, Bucharest

Romania

 Adina-Liliana PRIOTEASA

The Bucharest University of Economic Studies, Bucharest

Romania

The Bucharest public transport networks need to establish innovative strategies in order to improve their overall service quality. Therefore, in order to accomplish this objective, the current study will evaluate public transport customer demands applying the Quality Function Deployment (QFD). Furthermore, the research aims to highlight user requirements and to evaluate an appropriate strategy to improve the current public transport services. Thus, for determining the usersí satisfaction, a survey with a sample of 175 respondents was carried out, and the outcomes of the survey were used as input data for defining the QFD method. The objective of this paper is to present the public bus transport usersí demands, as well as alternatives to improve the main weakness noticed in the bus transportation system. In addition, the article will present a short review of the literature and the research methodology for the QFD. The key findings of this study will focus on presenting, based on the QFD methodology, the main projects that need to be started, in order to improve a part of the main usersí dissatisfaction regarding the public bus network.

4. COLLECTIVE AGREEMENT - A TOOL FOR STRENGTHENING PUBLIC POLICIES IN THE AREA OF SOCIAL RESPONSIBILITY 

 

Florian MARIN 

The Bucharest University of Economic Studies, Bucharest

Romania

The article aims to identify and demonstrate the benefits of other tools besides those already in place, tools that ensure greater responsibility for companies, namely tools to ensure the transition of production flows towards a sustainable approach. The research method included entities representing the interest of the capital and labor determiners, in order to identify their organizational structure and concrete elements deriving from this relationship. The collection of data was based on the analysis of 52 collective agreements in force, which involved the identification of the synergy with the ISO 26000 principles. The data processing involved the organization and classification of the collective agreement clauses based on the ISO 26000 principles, following an individual analysis approach aimed to identify the synergy and compliance of the collective agreements with the ISO 26000 principles. The research highlighted a way of organizing at the level of the social partners fully adapted to the amplitude and characteristics of the environmental and social protection issues. Moreover, their work provides a concrete framework of commitments, expressed in a specific type of contract, namely the collective agreement. The latter integrates in a meaningful way the specific principles of ISO 26000, the situation that provides the collective bargaining institution as a solution to the need to make companies accountable, among others, for catalyzing the process of converting the transfer of the production flows towards the bioeconomic area. A collective agreement is a solution that does not involve the state intervention, it is immediate, and attracts binding commitments from companies to strengthen bioeconomy and social responsibility.

5. THE IMPACT OF ERP AUDIT ON MEASURING ORGANIZATIONAL PERFORMANCE: THE CASE OF LEBANON  

 

Ali SERHAN 

The Bucharest University of Economic Studies, Bucharest

Romania

Fraud scandals have had a negative impact on the publicís confidence in financial reporting hence impacting auditing professions. The role of continuous auditing is to ensure auditing credibility and meet Sarbanes-Oxley (SOX) requirements. The research intends to give a literature review on the topic as well as address the models, concepts and implications of continuous auditing. The research aims to study the impact of ERP systems in conducting auditing practices in the organizations. Both primary and secondary data had been implemented to ensure outcomes accuracy. The primary data included a designed questionnaire to collect data and then analyzing them using the SPSS statistical tool. As for the secondary data it is addressed through empirical literature review. The findings proved that there is a positive significant relationship between both ERP and conducting auditing practices in the company, the higher the ERP systems are practiced the higher the auditing practices will be implemented in an efficient and effective way.

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