BUSINESS EXCELLENCE AND MANAGEMENT

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2248-1354 (print)

 

2668-9219 (online)

 

ISSN-L: 2248- 1354

     
 

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Announced Papers - Special Issue 1, 2020

Damage and Hope: Living with COVID-19 towards Better Management

Planned papers will be announced on this page (title/abstract/authors) as soon as authors send proposals to the Editorial Team.

 

1. NEW TRENDS IN HRM & KNOWLEDGE MANAGEMENT IN THE HEALTH SECTOR BEYOND CORONA VIRUS - A PRACTICAL MODEL

 

 

PUBLISHED

Mohammed MERI

Strasbourg University - Laboratoire Sage, Strasbourg

France

Human beings have gone from the world of work as an individual agent to a resource status and human wealth of overdeveloped value, which is why specialists have maximized the value of this resource. Economists have called it (human capital), accountants (human assets), while contemporary managers have called it (knowledge capital). This change has occurred in the perception of human resources due to the transformations that affected the work & leadership process, which began with the industrial revolution and then the information & communications revolution of the 21st century, which is concentrated on creativity, innovation based on Competencies to achieve total quality and human well-being. But globalization, by for-profit companies, has prioritized profit and the values ​​added to the detriment of which weakened the existence of medical organizations and their personnel as revealed by the Corona Virus - Covid-19. Currently, political leaders in the democratic world are turning their eyes and considering human strategies that protect human beings and open the doors of unprecedented health protection. Strategic & innovative leadership move on to the development of preventive management which concentrates its priority investments on the management competency & knowledge. Where new HRM trends, knowledge & competency management and transformational organizations have become a “strategic” investment as an option in the process of institution building and in health organizations. This new approach adopts the method of knowledge management & competency management in HRM in order to achieve a high-level performance of merit characteristics, efficiency and effectiveness, which combine (motivation, constant incentive, qualities of excellence, clear self-orientation, in-depth and up-to-date knowledge and superior competencies, ...). This paper presents the subject of new trends in HRM and KM in the health sector as well as the principles of these trends, European, Canadian and American application models, it offers a practical model aimed at improving the health system after Covid-19, in close relation with the improvement of HRM.

2. REACTIONS OF SMALL TO MEDIUM ENTERPRISES IN MASVINGO, ZIMBABWE TO COVID 19: IMPLICATIONS ON PRODUCTIVITY

 

 

PUBLISHED

Takupiwa NYANGA

Department of Human Resource Management, Julius Nyerere School of Social Science, Great Zimbabwe Univerity, Masvingo

Zimbabwe

Herbert ZIRIMA

Department of Psychology, Julius Nyerere School of Social Science, Great Zimbabwe Univerity, Masvingo

Zimbabwe

The COVID 19 pandemic has had a significant impact on livelihoods; the virus has affected not only the health sector but the work life of people as the government instituted measures to contain the spread of the virus. This study sought to explore how SMEs in Masvingo, Zimbabwe were affected by a government declared lockdown. In particular, the study sought to establish how the SMEs responded to the lockdown, the strategies that they instituted and the implications of the lockdown on the productivity of the SMEs. A qualitative approach was adopted specifically adopting the descriptive case study approach as a research methodology. Ten participants who participated in this study were conveniently selected from 7 purposively selected SMEs in Masvingo town. In-depth interviews were used for data collection. Results indicated that SMEs were negatively affected by the lockdown. Most of them closed shop and they had to lay off some of their employees. Production in most cases was halted and this entailed that the future after the lockdown was bleak for them. The SMEs appealed for government support to enable them to resuscitate after the lockdown.

3. COPING MECHANISMS ADOPTED BY PEOPLE DURING THE COVID 19 LOCKDOWN IN ZIMBABWE

 

 

PUBLISHED

Tsitsi CHIROMBE

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Sharon BENZA

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Epiphania MUNETSI

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Herbert ZIRIMA

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

In response to the outbreak of COVID 19 cases in Zimbabwe, the government declared a twenty-one-day lockdown beginning the 30th of March 2020. This study sought to analyse the coping mechanisms that people adopted to survive the lockdown. Specifically, the study explored the social, psychological, religious and physical coping mechanisms adopted by Zimbabweans. A qualitative approach was taken in doing this study, specifically making use of the document analysis design. Data was then collected from a social media platform which is WhatsApp. Forty WhatsApp messages and status updates were analysed in this research. The lockdown presented challenges and opportunities; some people were struggling to cope yet some saw this as an opportunity to do things that they had no time for. The study revealed that people resorted to WhatsApp groups to connect with workmates, friends, schoolmates and relatives. Most Zimbabweans resorted to indoor games with their family members, exercise, listening to music and gardening. With the restricted movement imposed as a result of the lockdown, people had to engage in prayer and other religious activities in their homes. Students found the lockdown as a good opportunity to engage in research and also made use of platforms such as the Google classroom to continue learning. The study recommends that in future, government should announce a lockdown well in advance to give people time to prepare as this will improve their coping strategies. Future studies should explore the economic effects that this lockdown has had on people.

4. E-LEARNING IN EDUCATIONAL INSTITUTIONS IN ZIMBABWE DURING THE COVID-19 TOTAL LOCKDOWN: CHALLENGES AND ALTERNATIVES

 

 

 

Innocent MATARUSE

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Coleen KARUMA

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Fadzai MAVURUDZA

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Princess GADZIKWA

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Herbert ZIRIMA

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Takupiwa NYANGA

Great Zimbabwe University, School of Social Sciences, Department of Human Resource Management, Masvingo

Zimbabwe

This qualitative study sought to explore coping mechanisms adopted by educational institutions during the total lockdown in Zimbabwe. Using interpretive phenomenology methodology and purposive sampling strategy, documentary evidence of seven students and three lecturers who were using e-learning mode was recorded. The data was analyzed using qualitative thematic approach. The results showed that the deficiency in information and technology exposure transmit e-learning into jeopardy.   Accessibility to internet services and data bundles turned out to be the central theme in defining the challenges that retarded the effectiveness of Google classrooms and cyber lectures. A dichotomy of urban based and rural students also crystallized the outlook of effectiveness in e-learning. This study recommends that future researchers must explore effective alternative mode of learning to be used in the educational system in case of a crisis. It was also suggested that professional information and technology training must be offered to all students and lecturers.

5. PSYCHO-SOCIAL EXPERIENCES OF YOUTHS DURING THE COVID-19 LOCKDOWN: INSIGHTS FROM HARARE, ZIMBABWE

 

 

PUBLISHED

 

Nicola MAZWI

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Bongani SEREMANI

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Tsungai KASEKE

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

Clemencia LUNGU

Great Zimbabwe University, School of Social Sciences, Department of Psychology, Masvingo

Zimbabwe

The COVID-19 is an on-going pandemic of coronavirus disease caused by severe acute respiratory syndrome. The outbreak started in Wuhan, Hubei province in China in December 2019. The World Health Organisation declared the outbreak a Public Health Emergency of International Concern on 30 January 2020 and further to that it was declared a global pandemic (WHO,2020). The WHO warned that the coronavirus crisis and the restrictive measures would have negative effects on people’s mental health and well-being (Zhang and Feei Ma, 2020). The study on COVID-19 Lockdown and its psychological effects on social lives of youths in Harare revealed that there are both negative and positive psychological effects that have been brought about by the COVID-19 Lockdown. Problems that lead to symptoms of mental health illness such as anxiety, sadness, anger, panic and depressed feelings were notable while positive outcomes of lockdown such as bringing families closer and subsequently creating happy moods and feeling among families has also been realised. Different personalities responded differently to the COVID-19 Lockdown according to how their personalities dictated. Introverts easily coped with lockdown and isolation as their motivation and mood is elevated from within. Extroverts struggled with lockdown as they were confined to indoors and they showed frustration and boredom from indoor activities. The study recommended that awareness and availability of psychological coping strategies should be availed to society especially the youth as a way to guard against possible mental health illness emanating from forced national lockdowns.  

6. HAPPINESS FACING TO THE PERFIDIOUS AND INVISIBLE CHALLENGE OF COVID-19

 

 

PUBLISHED

 

Alexandru TRIFU

University „Petre Andrei” of Iași

Romania

In this study we are dealing with a new aspect of the problem in discussion that is the pursuing of Happiness, supported by institutions and regulations in the domain, but in moments of disturbances, in moments of crisis. We need to have goals, actions to be accomplished, in order to achieve the desired state of satisfaction or Happiness that anyone can have. We are in the presence of a double determination: the first one is represented by the material, especially money background, influencing the life and activities of households and entities and, the second one is represented by the reverse action that is of Happiness affecting the management and the activities of individuals, households and firms/organizations. The survey of the literature in the field, data from the World Health Organization, from the national authorities, analyses of the specialists in healthcare and economics, reports of the people in difficult health and economic situations are used in order to be able to synthesize the situation at this moment and possible forecasts regarding medical healing and economic recovery of the countries. Nothing is hard to manage, if you have knowledge, required abilities/skills to anticipate challenges or to make fast and right decisions, altogether at Micro and Macro-levels, in the benefit of all parts involved in. The huge interest is to re-establish the economies, mental health of people, i.e. the elements of a functional economic infrastructure.

7. THE UNIVERSAL IMPACT OF THE HEALTH CRISES ON THE INTERNATIONAL TOURISM: THE COVID-19 PANDEMIC AS A CASE

 

PUBLISHED

Mohammed BENBOUZIANE

Higher School of Management, Tlemcen

Algeria

Tarik SAIDI

Higher School of Management, Tlemcen

Algeria

This study aims to investigate the impact of the Covid-19 pandemic on the components of the international tourism (the international tourists arrivals, the international tourists receipts, Hospitality and restaurants, Shopping and leisure, The employment in tourism…ext.); to achieve this purpose, we divide the paper into two axes, the first is devoted to the literature review of the issue, while the second is devoted to studying a set of studies and statistics issued by a group of the international reports. Finally, the initial results at the beginning of this pandemic indicate a decrease in the international flows of tourists by about 30% in the first semester of 2020, which will negatively affect all components of the international tourism sector.

8. CHALLENGES IN THE MANAGEMENT OF EMERGENCY PUBLIC PROCUREMENT PERFORMED IN ROMANIA TO COMBAT THE COVID-19 PANDEMIC

 

PUBLISHED

Ionel PREDA

The Bucharest University of Economic Studies,

Romania

The spread of the pandemic generated by the emergence of the new COVID-19 coronavirus quickly became a reality that we cannot ignore and that has caused a series of rapid changes in our personal and professional life, while being a challenge from a managerial point of view. Emergency public procurement has been one of the measures taken by all governments affected by the pandemic to support health systems and limit the spread of the virus. The article analyzes the literature on public procurement in emergency situations and the main features of emergency public procurement management functions. It also describes how public procurement procedures have been simplified in Romania during the state of emergency, the benefits achieved and the problems encountered in conducting procurement procedures to combat the effects of the COVID-19 pandemic.

9. ART CONSUMPTION DURING COVID-19: THE INFLUENCE OF ART UPON THE FEELING OF LIFE FULFILMENT

 

PUBLISHED

 

Iuliana COMAN

The Bucharest University of Economic Studies,

Romania

The aim of this paper is to offer a short analysis regarding the art consumption during the Codiv-19 crisis and the influence of art upon the feeling of life fulfilment. The analysis is performed using data obtained from an experimental study on a sample of 200 persons with higher education in the south of Romania. Data were analyzed using SPSS and Microsoft Excel and contain descriptive tables. The analysis took into consideration the comparison of the results obtained using a variety of statistical methods. Following the analysis, it was concluded that the consumption of art continues with high frequencies taking the advantage of availability of various platforms available on the Internet. During the restrictions imposed by Covid-19 75% of respondents consume at least weekly movies on Internet platforms (Netflix, HboGo, others); 34% of respondents consume weekly Theater on Internet platforms (online TV stations, plays broadcast online, others); 73% consume at least weekly Music on Internet platforms (Online TV stations, plays broadcast online, others). The research also concludes that art continues to be present in the life of respondents and continues to manifest a high influence upon the sentiment of life fulfilment.

10. TECHNOLOGIC TRANSFER PARTICULARITIES IN THE BEGINNING OF THE THIRD MILLENNIUM. A SARS-COV2 pandemic perspective

 

PUBLISHED

Claudiu CICEA

The Bucharest University of Economic Studies,

Romania

Ștefan Cătălin POPA

The Bucharest University of Economic Studies,

Romania

Cătălina Florentina ALBU

The Bucharest University of Economic Studies,

Romania

Cezar SIMION

The Bucharest University of Economic Studies,

Romania

Technology transfer is one of the most important vectors for promoting technical progress in a society and for economic growth in general. It is a very complex process, with major implications on the standard of living of a population and on the level of competitiveness for a national economy. In this paper we propose to analyze the main meanings of the concept of technology transfer, the concrete ways of achieving it, the actors that are involved as well as the ways of evaluation. Particular attention will be paid to the particularities of technology transfer in the current context of the medical (and economic) crisis generated by the SARS-COV2 virus pandemic.

11. DESIGNING A PLAN FOR KEEPING A CONFERENCE IN COVID-19 CONTEXT

 

PUBLISHED

Irina-Miruna RADU

The Bucharest University of Economic Studies,

Romania

The current social context, where we are facing problems like COVID-19 and climate changes, has created an environment where humans have to be innovative and find new ways to continue their lives showing respect for the rules, for the other people’s lives and for the planet Earth. This paper seeks to advance the understanding of designing a virtual conference through identifying advantages and challenges and to provide a draft plan for organizing a conference, a plan using tools available on the market. The researched problem was approached via a two-step selection process of the most relevant studies in achieving the objectives. As a result, the paper highlights the strengths that can be used to plan a successful virtual conference, only if the challenges are overcome. It also offers a schema for a virtual conference. This paper takes steps in identifying and preparing a universal plan to support the community in keeping events like conferences in the actual context with technologies available on the market.

12. THE IMPACT OF ORGANIZATIONAL STRESS ON THE HUMAN RESOURCES FROM THE HEALTH SYSTEM

 

PUBLISHED

Ana-Mădălina POTCOVARU

The Bucharest University of Economic Studies,

Romania

This article shows the impact of organizational stress on the human resources from the health system. The research wants to highlight the main stressors factors among the medical staff, physicians, and assistants from Târgoviște Emergency Hospital from Dâmbovița County and to determine if the organizational stress affects the personal life of the employees. Understanding the sources of stress and reducing them has a great impact on job satisfaction and on the relationship paticient-pysician. Also, the article presents the impact of the COVID-19 on the health care workers from a psychological point of view. Coronavirus disease 2019 (COVID-19) affected global mental health.

13. COVID-19: IMPACT OF LOCKDOWN ON TOURISM & HOSPITALITY INDUSTRY

 

 

Amit JOSHI

ICFAI University, Dehradun, Uttarakhand,

India

Preeti BHASKAR

ICFAI University, Dehradun, Uttarakhand,

India

As countries are separating themselves from the rest of the World to overcome the pandemic COVID 2019, it is definite that it will have a cascading thwack on the world economies. As the Indian government imposes a three-week lockdown, it is paramount to understand which companies are predominantly influenced and how those companies are managing their human resource. The authors initiate to divulge the consequences of lockdown arising because of COVID19 on Hospitality and Tourism sectors in India economic. The article not only embraces on economic impact but also enlarge on how the lockdown will have an unpropitious impact on employees of these sectors and how the organizations are contriving their practices to face the challenges that are imposed.  The article also poses some propositions that may be followed so that the addressed sectors may reduce the perplexities of COVID19. The core of the article is the economic impact of the COVID19 epidemic on the Hospitality and Tourism sectors in India and the measures adopted by the companies to facilitate the employees. The article is important as it gives an understanding of the unique HR policies that are being adopted by the companies in dire circumstances to assist and facilitate their employees. The article also, put forward certain propositions that may be adopted by the government to support the Tourism and Hospitality Industry for managing the financial loss and reduce mass unemployment for better sustainability during the critical situation of COVID-19.

14. LEVELS OF HOPELESSNESS DURING COVID-19 IMPOSED LOCKDOWN

 

 

Emmanuel MAZITI

Great Zimbabwe University, Masvingo,

Zimbabwe

Agnes MUJURU

Great Zimbabwe University, Masvingo

Zimbabwe

Pandemics have been experience since the existence of the known world. their nature of operation has robbed many people the eye to see the bright future ahead. This study focussed on how the recently discovered world epidemic namely covid-19 which started in China’s Wuhan province in 2019, affected the levels of hopelessness in the general population. The study adopted a quantitative approach using the quasi-experimental design. 103 participants, above 18 years, both males and females were selected using an online Beck Hopelessness scale. Descriptive statistics, Pearson chi-square and ANOVA were computed, and analysis was aided using Microsoft excel and statistical package for social sciences (SPSS) version 16.0. Results revealed that the sample had a moderate level of hopelessness, with no significant differences in different age groups as well as no significant difference in levels of hopelessness between males and females. The study concluded that pandemics are associated with some levels of hopelessness and recommended that as the nations are disseminating covid-19 facts, statistics and prognosis, it must be accompanied by hopeful messages to kindle hope in the general population.

15. DETERMINANTS OF G7 AND CHINESE STOCK MARKET RETURNS DURING COVID-19 OUTBREAK

 

 

Ahmed JERIBI

University of Monastir,

Tunisia

Mohamed FAKHFEKH

University of Sfax,

Tunisia

The purpose of this paper is to discuss the determinants of G7 and Chinese stock market returns during the COVID-19 outbreak. We find that Bitcoin and Ethereum can generate benefits from portfolio diversification and hedging strategies for G7 financial investors in early 2020. Our result reveals that Gold is neither hedge nor safe haven during the COVID-19 pandemic. In addition, the results indicated that the expected volatility of the US stock market has no effect on the Japanese and Chinese financial markets. Finally, our results suggest that the growth rate of confirmed COVID-19 cases and deaths has an impact only on the US stock market.

16. COVID-19 PANDEMIC SHIFTING THE JOB SATISFACTION LANDSCAPE AMONG EMPLOYEES

 

 

Takupiwa NYANGA

Great Zimbabwe University, Masvingo,

Zimbabwe

Andrew CHINDANYA

Great Zimbabwe University, Masvingo,

Zimbabwe

The purpose of this study was to analyze the implication of COVID 19 on job satisfaction among workers in SMEs in Zimbabwe. A purely qualitative study was undertaken on how COVID 19 affects the attitude of workers towards their work. A multiple case study design was utilized in this study. Data collection was done through the use of interviews using a sample of 20 (n=20) participants who were selected using purpose sampling approach. Data was analyzed using a combination of thematic analysis and descriptive analysis. The study found out that COVID 19 significantly affects job satisfaction among workers in SMEs. COVID 19 resulted in the decrease in workers’ salaries, employment opportunities and job security. The study also found out that COVID 19 increases employee stress due to fear of contracting the disease and  propel poor working conditions for workers in SMEs. It was therefore recommended that employers should lay special emphasis on ways and strategies that protect workers from contracting COVID 19. Measures which promote employee satisfaction during the COVID 19 pandemic should also be put in place by institutions.

17. AN ANALYSIS OF YOUTH BEHAVIOR ON SOCIAL MEDIA NETWORKS DURING THE COVID-19 PANDEMIC. EVIDENCE FROM ROMANIA

 

 

Andreea BARBU

University POLITEHNICA of Bucharest,

Romania

The year 2020 represents a year of balance for both the economic and the social environment. Since March 2020, when the World Health Organization declared a state of pandemic for COVID-19, everything has changed for people's personal or professional lives. Information about the new virus is spread globally, through the authorities, television, specialized websites, or even social networks. Given that social networks were heavily used even before the COVID-19 pandemic, it is interesting to investigate how they were used during the pandemic by users. The goal of this paper is to determine how young people used social networks during this period. In this sense, the pilot study presented in this paper investigates a sample of young people from Bucharest, Romania, analysing the reasons why young people use social networks when it comes to the situation of the new virus, but also the reasons why they now use social networks, following their new behavior on these platforms during this period. Also, the paper analyses the time spent by respondents on social networks before the pandemic and after it started. According to this study, Twitter, Skype, and Facebook are the most used social media platforms during the quarantine days. They use the most of social media platform for relaxation, while when they use Instagram, they often end up buying things that they see posted there.

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